Testimonials

Customer Service/Partnership

Client: Pre-paid Card & Payment Company

Problem:
Vendor inconsistency and ever-changing program requirements were forcing this organization to bear the cost and time lost of constantly training and bringing new vendors up to speed.

Solution:
Our broad capabilities, extensive industry experience, dedicated account management team and commitment to customer service established Metropolitan as a preferred vendor for over 9 years and counting. This company now has a partner who can adapt to changing requirements without an interruption in service or hiccup in quality. Period.

Quote/Outcome:
"Metropolitan consistently exceeds our expectations on every performance metric. Knowing with one phone call, we can get answers and results we need, is absolutely critical in this fast-paced industry. We can stay focused on our business because we know Metropolitan is taking care of us from their end.”