Customer Service/Partnership

Client: Pre-paid Card & Payment Company

Vendor inconsistency and ever-changing program requirements were forcing this organization to bear the cost and time lost of constantly training and bringing new vendors up to speed.

Our broad capabilities, extensive industry experience, dedicated account management team and commitment to customer service established Metropolitan as a preferred vendor for over 9 years and counting. This company now has a partner who can adapt to changing requirements without an interruption in service or hiccup in quality. Period.

"Metropolitan consistently exceeds our expectations on every performance metric. Knowing with one phone call, we can get answers and results we need, is absolutely critical in this fast-paced industry. We can stay focused on our business because we know Metropolitan is taking care of us from their end.”